Privacy Policy

Metaversal Studios Pty Ltd
Last updated: July 2026

1. Who We Are

Studios Metaversal Pty Ltd ("we", "us", "our") is an audiovisual production company operating across Sydney, Melbourne and Brisbane, Australia. We are committed to protecting your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

Website: studiosmetaversal.com.au
Email: metaversalaustralia@gmail.com

2. What Information We Collect

We may collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Company name and role

  • Event details and project requirements

  • Any information you voluntarily provide via our contact form or direct communications

3. How We Collect It

We collect information when you:

  • Submit an enquiry through our website contact form

  • Email or call us directly

  • Engage us for a project or service

  • Connect with us via social media

4. Why We Collect It

We use your information to:

  • Respond to your enquiries

  • Provide quotes and proposals

  • Deliver our photography and videography services

  • Send relevant project updates and communications

  • Improve our website and services

We do not use your information for unsolicited marketing without your consent.

5. How We Store and Protect It

Your information is stored securely. We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

We do not sell, trade or rent your personal information to third parties.

6. Third Party Services

Our website may use the following third party services:

  • Squarespace — website hosting and forms

  • Google Analytics — anonymous website traffic data

  • Google Business — business listing and reviews

Each of these services has their own privacy policy governing how they handle data.

7. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. By using our website you consent to the use of cookies. You can disable cookies through your browser settings at any time.

8. Photography and Video Content

As an audiovisual production company, we may photograph or film individuals at events. Where required by law, we obtain appropriate consents. If you appear in content produced by Studios Metaversal and wish to have it removed, please contact us directly.

9. Access and Correction

You have the right to request access to the personal information we hold about you, and to request corrections if that information is inaccurate. To make a request, contact us at:

metaversalaustralia@gmail.com

We will respond within 30 days.

10. Complaints

If you believe we have breached your privacy, please contact us first at metaversalaustralia@gmail.com. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website. Continued use of our website following any changes constitutes your acceptance of the updated policy.

12. Contact Us

Metaversal Studios Pty Ltd
metaversalaustralia@gmail.com
studiosmetaversal.com.au